The Support Desk at essexinfo has been transferred due to staff changes at Essex County Council 

The  contact details for email remains the same support@essexinfo.net  but the new contact telephone numbers are:-

• 01245 437891
• 07983455211
  
  

Please note that 10mb is the maximum size for a single document that can be added to essexinfo.net and this also applies to images and zipped files of images added to your Photo Album application.  

If you attempt to add files larger than this you may receive an error message, or your image or document will just not appear.

If you are an administrator and you find you can't edit your site despite logging in properly, clearing your cookies and temporary internet files, perhaps using a different browser may help.  This issue persisted for the clerk of Stisted Parish Council, despite clearing her cookies, temporary internet files and even after her password had been reset.  She tried using Google Chrome instead of the usual Internet Explorer and hey presto - all editing rights had been restored!  You may find that using the Firefox browser has the same magic touch.