Parent/Carer Survey 2007
Rowhedge Under Fives Pre-school Annual Parents Survey 2007
At Rowhedge Under 5’s Pre-school it is important to us that we continue to deliver the best possible service we can. To this end in April 2006 the staff and committee got together and devised a questionnaire that could be used to measure the satisfaction of the parents and carers of the children who use our service. The survey was repeated in June 2007 to see how far we had got in improving along with our customers feedback. This report summarises the responses that were received in response to the Survey Form distributed in June 2007. 15 forms were returned completed. Please note that % are to 0.01 correct. Given the small sample size, percentage comparisons should be used with caution.
1. Are you happy with the provision we offer you and your child? 13 respondents (87%) circled that they were happy with the provision we offer. 2 (13%) circled that they were mostly happy. Conclusion: This is a good response and a standard that we will strive to maintain.
2. Do you find playgroup staff approachable? 14 (93%) respondents said that they found our staff approachable. 1 (7%) said circled that they ‘mostly’ find the staff are approachable. Conclusion: Again a good response and one we will strive to maintain.
3. Would you describe the playgroup environment as…? Respondents were asked to circle which elements they felt applied. Not all respondents commented upon all the elements.
FUN – 12 (80%)CLEAN – 12 (80%)STIMULATING – 15 (100%)INVITING – 10 (67%)COLOURFUL – 11 (73%)SAFE – 13 (87%)
Conclusion – Encouraging to see that the environment is seen to stimulating. Clearly we need to do some work in this year on making it more inviting.
4. Have you used the parent information table situated in the foyer? 10 (67%) respondents said that they had used the information table. 5 (33%) said that they had not. Conclusion: Last year the parent information table was a new introduction to Rowhedge Under 5’s. It is good to see that it is gradually being used more in comparison with last year.
4a. Are you aware that you can request copies of any info required? 10 (67%) respondents said that they were aware, 5 (33%) said that they were not. Conclusion: Linked to the above. It is encouraging to see that this facility is being made more use of in comparison with last year.
5. We work within the guidelines of the foundation stage curriculum ‘Stepping Stones’ do you have an understanding of this? 14 (93%) respondents circled that they had some understanding of the ‘Stepping Stones’ Foundation Curriculum. 1 (7%) said that they did not. Conclusion: Pre-school staff have been working to promote knowledge of this on a 1:1 basis with parents and carers. More general information should be available via our planned ‘Parents Booklet’ and our Website during this year.
6. Have you heard of ‘Birth to Three Matters’? 10 (67%) respondents said that they had heard of ‘Birth to Three Matters’, 5 (13%) said that they had not. Conclusion: As above. This information needs to be made available to Parents and Carers on a 1:1 as well as a more general level.
7. Do you have an understanding of what ‘SEN’ (Special Educational Needs) means and stands for? 12 (80%) respondents circled that they had an understanding of what ‘SEN’ stood for. 3 (20%) said that they did not. Conclusion: Again as above – we need to improve our communication in how ‘educational frameworks’ underpin our every day activities.
8. Would you find an open evening helpful in relation to the above items 5, 6 and 7? Not everyone chose to answer this question. 9 (60%) respondents were in favour of having an open evening, 5 (40%) indicated that they would not find this useful. Conclusion: We need to find a format for making this information available to the widest audience of Parents and Carers. It is likely that we will continue to do this through a variety of means.
9. Do you feel that your child is happy attending Rowhedge Under 5’s? 9 (60%) said that they felt that their child (or children) were happy, 6 (40%) said that their child(ren) were ‘mostly’ happy. This result is congruent with the responses in question14 where parents and carers want their children to gain confidence, to learn and to be able to relate to peers, all of which can be challenging for children.
10. Are you clear who your child’s key worker is? All 15 respondents (100%) indicated that they know who their children’s Key Worker is. Conclusion:This is a very good response and follows on from last years progress.
11. Are you confident your child is actively learning whilst at Rowhedge Under 5’s? Given the importance placed on learning by parents and carers in their responses to Question 14 it is good to note that 14 (93%) of respondents circled that they were confident that their child(ren) were learning, 1 (7%) indicated that they were ‘mostly’ confident. Conclusion: This positive result is due mostly to the individual work that staff have undertaken with both children and their parents and carers to link their everyday experiences into learning outcomes.
12. Does your child talk about what they have been doing at playgroup? 7 (47%) respondents circled that their child talked about what they had been doing, one of these added ‘always’. 5 (33%) said that their child ‘sometimes’ told them what they had been doing and 3 (20%) circled that their child(ren) did not talk to them about their morning at Rowhedge Under 5’s. Conclusion: This result was also a ‘mixed bag’ last year. Difficult to draw any conclusions.
12a. Have they expressed any favourite activities, if so which ones? A box was provided for respondents to write in. Not all respondents chose to make comment. Those comments received are listed below with children’s names, where they were used, removed to protect confidentiality.
- Painting, Pet Shop/Vets, Water Play, Pond Dipping
- No
- Vets and Zoo theme, Loves Sticking – wants to do more painting
- No
- No, only been attending for ½ term but enjoys craft
- Stories and role play
- Stories and song time
- Playing with the water
- Role play area and making things
- Noah’s Arc and singing songs
- Glueing, painting and outside toys
- Cars, painting
- She loves role play area, especially cooking playdoh and office
Conclusions: The introduction of Settings to encourage role play seem to have become a popular activity.
12b. Have they expressed their least favourite activities, if so which ones? Again a box was provided for respondents to write in. Not all respondents chose to make comment. All comments received are listed below.
- None
- None
- No
- None
- Not got one
- No
- Painting with her favourite dress on(!)
- Not told me
- No
- None
Conclusion: There does not appear to be a particular activity which is not enjoyed by the children. The wide variety of changing activities according to the current ‘theme’ appears to suit most children
13. Our snacks usually consist of a fruit or vegetable and either toast, breadsticks, malt loaf or crackers and a drink of water or milk. Do you have any suggestions to add to this menu? A box was provided for respondents to write in. Not all respondents chose to make comment. Those comments received are listed below with children’s names, where used, removed to protect confidentiality.
- NO, more than happy with the variety of snacks
- I would be happy if the children were also offered fruit juice or squash
- I think it is great
- Tasters of exotic or less common fruits to educate and widen taste range
- Cheese, yoghurt
- Jelly, Cheese
- Menu is fine
- Quite happy thanks
- Squash i.e. orange or blackcurrant
- Squash i.e. orange or blackcurrant
- More different cultured food
- Cheese!!!
Conclusion: We will continue to offer a healthy snack mid morning taking into account the wishes and requirements of the children and their parents and carers. Information about the variety of the content of snacks is monitored and parents and carers are welcome to look at this.
14. What do you hope/expect that your child will gain from their time at Rowhedge Under 5’s? Not all respondents chose to make a comment in the box provided. All comments are listed below with children’s names, where used, removed to protect confidentiality.
- Confidence, Friendships, Discipline (when to listen, when to sit still), Learning the alphabet
- It is our expectation and hope that above all else our daughter enjoys her time at Under 5’s and that along the way she experiences being part of a larger group of peers whilst developing appropriate relationships with adults in entrusted positions of responsibility outside of her usual circle of family and friends
- To become more confident with other children her age and to become less clingy to me!
- Confidence, basic understanding of working and playing with people her own age
- Please with her progress so no other comment
- I would hope that pre-school experience will enable a positive confident start to infant school
- That he will be more comfortable with other people
- I wish that my child develops into a bright young girl that is able to recognise numbers, colours and the alphabet by the time she goes to school and is able to play and share with other children
- Happy to join school and enjoy friendships with children his age, Had learnt to write name, count to 20 and write some numbers
- To learn social skills and to play, share and enjoy spending time with other children
- To learn social skills and to play, share and enjoy spending time with other children
- Confidence, free expression, able to stand up for himself
- Confidence is important – but mostly a happy experience and fond memories of her time at such a super pre-school
Conclusion: Parents and Carers have broadly the same expectation of the services provided by Rowhedge Under 5’s in that they wish for their child(ren) to have the opportunities to relate to their peers, learn social skills and thus become more confident about learning for the years ahead.
Any other comments? At the end of the questionnaire a further optional box was included for general comments which not everyone chose to complete. 8 respondents filled in this part of the questionnaire. All comments are listed below with children’s names, where used, removed to protect confidentiality.
- I think you’re doing a great job! Every member of staff is perfect for the job. I believe he’s gained so much more from this setting.
- I would like to say what a great job all the Rowhedge Under 5’s staff are doing and to keep it up. It is much appreciated by many mums and dads and not often said
- I would like to see my child bring home more craft activities inrelation to everyday things i.e. Mothers Day, Valentines Day. Chinese New Year, Pancake Day etc make pancakes
- I have been happy with the overall set up of the pre-school
- I would have liked Xx to have done more reading/writing letters practice – maybe she has and just hasn’t told me!
- Will they have a chance to make cakes and biscuits like Xx and Xx used to. Would be so proud if she brought some home
- Rowhedge Under 5’s has become an intergral link into our local community for our family and should be congratulated in it’s part in forging friendships between both children and parents which will be of benefit to individuals and the commuity as a whole for years to come.
- I am very happy with the work that all the staff do with my son and I know he thoroughly enjoys attending the pre-school
- Couldn’t be happier, environment is all that is should be and staff are excellent
