Survey Results and Action Plans

The Patient Group Committee was formed to represent patients who use the William Fisher Medical Centre The only way the committee can properly do this is to regularly survey a representative group of patients to determine their views regarding the Services provided by the Medical Centre.

To date the PPG has completed five patient surveys, and the results of the surveys is available below. The PPG Committee has reviewed these results and established action plans to address the most significant issues concerning patients. Action plans are regularly reviewed and updated until concerns are resolved

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Survey Results

Patients Comments / PPG Commentary

Action Plans

Year 2012

Mar 2012

Action Plan 2012 - completed 

 Year 2013

Mar 2013

Action Plan 2013 - updated July 2014

Year 2014

Mar 2014

Action Plan 2014 - updated Jan 2015

Year 2015

Mar 2015 

Action Plan 2015/16 

Year 2016

Sep 2016

Action Plan 2016/17