Services and Utilities

REFUSE AND RECYCLING

Every Tuesday. Special arrangements apply to Christmas—see the local press or the village website. Following Monday Bank Holidays collections are on Wednesdays. There is a 3 x wheelie bin system in operation with alternate collections of recyclable waste now including bottles (green bin) and non-recyclable (black) and a weekly collection of kitchen waste (small brown). Other arrangements apply for some properties which do not have space for wheelie bins. Contact UDC recycling helpline 01799 510344 or see www.bins.uttlesford.gov.uk for collection dates. Unless you are disabled, items should be left at the roadside.

A used battery disposal point been established in the Old Phone Box on Upper Green—this is now established as a free lending library, owned by the Parish Council following de-commissioning.

GARDEN (GREEN) WASTE COLLECTIONS 2015

All collections at the concrete pad on the road between Clavering and the Mills.    Collection takes place fortnightly on a Saturday 10.15 to 11.15am Schedule for 2016 is awaited and will be posted here once received.

HEAVY ITEMS

Uttlesford District Council (UDC) will arrange for collection, generally free.  Contact: Environmental Services on 01799 510510.

SKIP

This service has been discontinued by UDC.

ELECTRICITY - UK POWER NETWORKS

Supplied by EdF through your supplier. NB- power supplies are easily disrupted by weather so keep a good supply of torches, candles etc to hand. For power failure contact :

Landline users 0800 783 8838

Mobile users* 0333 202 2021 *Calls to these numbers will cost no more than a local rate number from a mobile. If you get inclusive minutes in your mobile phone package, calls to these numbers are included.

SMS Messages We can also keep you updated via text messages. To register, text POWER and your postcode to 80876

Website For more information or to report a power cut via our online Power Cut Map, visit http://www.ukpowernetworks.co.uk/internet/en/power-cuts/  

Vulnerable customers  - During a power cut we understand that some people may need extra support and offer priority assistance for our vulnerable customers. If we know where you are, we can help. We hold a list – called Priority Services Register – of thousands of customers who would feel particularly vulnerable during a power cut and we provide them with extra support if needed.

Who can apply?  Customers who are dependent on medical equipment; customers who are chronically sick or have a disability; customers who are blind, visually impaired or deaf; customers with young babies; nursing or residential homes and elderly customers. We will consider other cases too if you think you would feel particularly vulnerable during a power cut.

What we can do - We can’t get your power back on more quickly (although we will try our hardest) but we can:

  • Call you pro-actively if we expect bad weather in your area that could result in a power cut and offer useful advice on how to prepare 
  • Offer you a special priority phone number that you can call if you have a power cut
  • Provide with a generator where necessary or book you into a hotel
  • Keep you updated during a power cut, either by sending you text messages or calling you
  • With your 
    agreement, we can ask the British Red Cross to visit your home for extra help and support

How to apply - Please help us spread the word about the Priority Service Register so we can reach more people who need us in power cuts.

If you or someone you know, meets our criteria above and lives in London, the South East of England or the East of England then please apply by either:

WATER 

Supplied by  Affinity Water (was Veolia) (0845 782 3333), sewage by Thames Water (08459 200 800) but not all properties are on main drains. Note that supplies can fail with the electricity.

TELEPHONE

Note that Upper and Lower Greens have different exchanges; 01799 and 01279 respectively, 01763 applies to some other settlements. Note that the Call Box in Lower Green is in operation but that in Upper Green has been disconnected and is now owned by the Parish Council.

Mobile ‘phone reception is very variable.

POLICE

999 is still the number to call when it is felt that an immediate police presence is necessary eg traffic accidents, burglaries in progress.

101 is the number for non-urgent matters. This will take you to the Police call centre for Uttlesford and the operator will determine how your call should proceed.

However, there are dedicated officers for the area which includes Clavering, Langley, Arkesden and Wicken Bonhunt. Their responsibilities and contact details are as follows:

Sgt 2306 Chris Sharp  - Neighbourhood Policing Team Sgt for Uttlesford - Great Dunmow Police Station email:  2306@essex.pnn.police.uk

PC 3253 Tom Bastendorff - Neighbourhood Constable Stansted and Clavering - Great Dunmow Police Station email:  3253@essex.pnn.police.uk
101 ext 485066 (When in the office) - mobile when on duty : 07989174801

PCSO 7830 Andy Davis - Police Community Support Officer - Saffron Walden Police Station - email: andy.davis@essex.pnn.police.uk
101 ext 395103 (When in the office) - mobile when on duty : 07889 702340

Note: Saffron Walden Police Station is open from 12:00 – 18:00 Monday – Saturday.

Essex Police website is a good source of information and reference www.essex.police.uk.

NEWSPAPERS

Monday to Saturday national and local papers can be delivered.  Contact Barrie Barnes on 01279 777321. Sunday papers available from Clavering shop.

MILK and other items

Can be delivered on Tuesday, Thursday and Saturday. Contact Steve Davies on 0800 146 071 

MOBILE LIBRARY

The Mobile Library Van stops at Long Ley, Langley Upper Green on Thursdays Fortnightly from 11.10-11.25am. 2015/2016 Mobile Library Timetable

TELEPHONE BOX - LIBRARY

A selection of books are available from the telephone box library situated in the village and which is managed by the Parish Council. Any reports/comments concerning this service should be addressed to the Parish Clerk email: langleyclerk@googlemail.com.

COMMUNITY CENTRE

On Upper Green, this building is supported by funds raised in the community.  It is available for hire.  It is run by a committee of residents.  Bookings can be made by telephoning 01799 550969.  There is currently a community-wide consultation on its replacement.

PARISH MAGAZINE

Published monthly and shared with neighbouring parishes, this is an invaluable guide to events, trade adverts and a general 'feel' of the area.  It costs £6 pa delivered.  Contact Ken Rivett on 01799 550240 if you would like to subscribe.